FAQs on Stylish Suits for Men and Custom Tailoring

Please write an email to our customer support team directly and let us know which changes you would like to make. As orders can go in production quite quickly, it is important that you do this as soon as possible so we can apply the changes to the order before the fabric for your garments is cut.

To make sure that the order is being placed correctly, please change the address details in your profile to the address of the person that you would like to send the present to. This is especially important if you want to order for somebody living in another country than you, considering that different currencies and VATs are affected. Please change the address details first back to your own address after the parcel has been dispatched.

We produce all custom-made products in a tailor shop owned and operated by us in China. All personnel is employed by us and we therefore have full overview of working conditions, salaries, environmental conditions etc. As a consequence, we can guarantee that all production processes are carried out under fair and well-managed conditions.

We are currently buying fabrics from leading suppliers in England, Belgium, Italy, South Korea & Taiwan. All of our suppliers have agreed and signed our Code of Conduct.

Of course! We are extremely flexible. Send us an e-mail with your specific requests in detail and we will notify you about whether we can do it and to what price.

Production time of your garment is 14 business days after your payment and then another 3-5 business days for shipping.

Yes, you can. If you have a specific fabric in mind that you cannot find on our website contact us and describe the fabric in detail, and attach a picture of it if possible. We will then see if we can source the fabric. You can even purchase the fabric yourself and we will arrange for shipment to our tailor. Please contact us if you have such requests and we will quote you a price.

Yes, you can. If you log into your profile at Westwood Hart you can see the status of your order. Until it is sent the status will be “In production”. When your order is sent the status is set to “In transit” and you will see a tracking number that you can use on www.fedex.com to see your order’s journey to your doorstep.

We currently ship to the following countries:
The United States of America (USA), Germany, France, Andorra, Austria, Australia, Belgium, Bulgaria, Canada, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, Greece, Hungary, Iceland, Ireland, Italy, Japan, Kuwait, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Oman, Poland, Portugal, Qatar, Romania, San Marino, Singapore, Slovakia, Slovenia, South Korea, Spain, Sweden, Switzerland, Thailand, United Arab Emirates.

All other countries: Please get in touch to inquire about shipping to your address - additional charges, taxes or duties will apply.

For best results suits should be dry cleaned only a few times a year, and can be spot cleaned or brushed with a fabric brush between dry cleans. Excessive dry cleaning can damage the material. Steaming to reduce wrinkling on high stress points (i.e. behind the knee and at elbows) is ok. We recommend always hanging garments on a hanger with a properly supportive shoulder.